can't find your country in our list of countries we ship to?
please do not hesitate to get in contact to ask us why not! call us on +44 (0)207 928 8828 or email us at email@example.com.
can i place an order over the telephone?
we are more than happy to process an order over the phone. please contact us on +44 (0)207 928 8828 between 9am - 6pm (GMT) and we are more than happy to help
what are your delivery charges?
please refer to our delivery policy for information on shipping.
when will my product be dispatched?
if your order is placed before 9.30am then it will most likely be dispatched that working day. if it is after that time then it will most likely be sent the following working day. all orders placed on weekends will be processed on a monday morning.
how long will my j-me product take to be delivered?
this varies on the delivery method chosen. please refer to our delivery policy for information on shipping.
not happy with your j-me product?
firstly we will be stunned! how could you not like your j-me product? if you are however unhappy with your j-me product then please contact us within 7 days of purchase and we can organise a refund or swap your product for another j-me product. please give us a call on +44 (0)207 928 8828 or email us at
my product has arrived damaged or broken?
has the postman been a bit careless with your j-me product? please contact us within 7 days of purchase and before returning anything to us. please either give us a call on +44 (0)207 928 8828 or email us at firstname.lastname@example.org and we can arrange for a replacement on return of the original item.
experiencing problems with the j-me website?
please get in contact and let us know. we will endeavour to solve any technical issues as soon as possible.
where are j-me products sold?
j-me products are sold worldwide. if you want to find a particualr stockist in a specific area then please give our helpful customers services team a call on
+44 (0)207 928 8828 or email us at email@example.com
do you sell to trade customers?
we have many trade customers. if you are interested in becoming a trade customer then please fill in our contact form on our contact page or email us at
firstname.lastname@example.org and we can supply you with relevant pricing.