shipping & handling
uk - a shipping charge of £3.95 is applied all orders under £30.00. orders over £30.00 are shipped free of charge. a quicker, recorded delivery can be selected for £5.90 (or £6.90 on all shoe racks, coat racks and magazine racks)
export - shipping prices vary and are calculated at checkout. these prices do not include additional duties and taxes – you may be asked to pay a small amount upon receipt of goods. the majority of our products do not incur any duties, but the few that do have the lowest possible classification in order to minimise this cost to you. if a charge does apply it will be billed directly to you by ups or parcelforce, j-me is not liable or responsible for this charge.
if an order that needs a signature is undelivered it will be returned to j-me (usually after 3 delivery attempts). in this event, we will refund the cost of goods but no delivery charge. resending goods will incur a second delivery charge. it is the responsibility of the consumer to give the correct address while processing an order. failure to put a correct address may result in a parcel being lost in the post.
uk – 1-2 working days for recorded delivery, 3-4 working days for standard delivery.
export – delivery times depend on shipping destination. if you require a more accurate schedule please contact our customer services team. recorded delivery options are also available for each country.
if a quicker service is required (ie. next day) then please call our customer services team on +44 (0)20 7928 8828.
note: all orders made between christmas eve and new year's eve will be delivered the following year.